Frequently Asked Questions
Clear answers to the questions we're asked most often about our practice, care model, pricing, and virtual telehealth experience.
We believe exceptional healthcare requires time, attention, and a genuine understanding of the individual. Our approach is personalized, relationship-centered, and designed to provide thoughtful care without the rushed, one-size-fits-all experience often found in traditional healthcare.
We provide personalized telehealth care for children and adults, ages 5–65, with services including psychiatric evaluation and medication management, weight management, men’s sexual health, and women’s hormone care.
Yes. Our services are conveniently provided through secure telehealth, allowing you to receive personalized care from the privacy and comfort of your home or office.
We intentionally maintain limited availability to provide attentive, personalized care. For the most current availability and to schedule the earliest appointment that fits your needs, click Book Now or reach out to our team.
After scheduling, you’ll receive instructions for completing your intake information and preparing for your appointment. Our goal is to make the process seamless from your first interaction through ongoing care.
Never. Your investment in care is always communicated clearly and upfront.
We are a private-pay practice, allowing us to provide more personalized care without many of the limitations of traditional insurance-based healthcare. A superbill may be available upon request.
We accept major credit and debit cards, as well as HSA/FSA payments when eligible.
Yes. We understand schedules change. Appointments may be canceled or rescheduled with at least 72 hours notice without penalty.
Yes. When clinically appropriate, we provide personalized assistance with FMLA, workplace and academic accommodations, travel-related documentation, and other medically necessary requests.